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Emergency
Contact Information,
Motor Assistance Call Center,
Medical Assistance
Call Center,
Travel Assistance Call Center,
International Emergency
Evacuation
Medical Assistance Call Center.
紧急汽车援助中心, 医疗援助中心,
旅游援助中心, 国际紧急疏散医疗援助中心.
MOTOR ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES
Motor Assistance Services applicable
for private car / private use only.
(Helpline Daily 24 hours)
AmGeneral Auto Assist Call Center
Toll Free : 1 800 88 2647
AmGeneral Panel Workshops
AIG Road Ranger Assistance Call Centre
Toll Free :1 300 88 3933
Allianz Road Warrior Assistance Call Center
Toll Free : 1 800 22 5542
Allianz Panel Workshops
AXA Motor Assistance Call Center
Toll Free : 1 800 88 1033
Berjaya Sompo Motor Assistance Call Center
Toll Free : 1 800 18 8033
Berjaya Sompo Panel Workshops
Chubb Motor Assistance Call Center
Toll Free : 1 800 22 5542
Chubb Panel Workshops
Etiqa Takaful Motor Assistance Call Center
Toll Free : 1 800 88 6491
Etiqa Takaful Panel Workshops
Kurnia Auto Assistance (KAA) Call Center
Toll Free : 1 800 88 3833
Kurnia Panel Workshops
Lonpac Motor E- Assist Helpline
Toll Free : 1 800 88 1138
MSIG Motor Assistance Call Center
Toll Free : 1 300 88 0833
RHB Insurance Roadside Assistance Call Center
Toll Free : 1 300 88 0881
RHB Panel Workshops
The Pacific Insurance Roadside Assistance Call Center
Toll Free : 1 800 88 4488
Pacific Panel Workshops
Pacific Panel Windscreen Workshops
Takaful Malaysia Roadside Assistance Call Center
Toll Free : 1 800 88 8788
Takaful Malaysia Panel Workshops
Takaful Malaysia Panel Windscreen Workshops
Tokio Marine Motor Assistance Call Centre
Toll Free :1 800 88 1301
Tokio Marine Panel Workshops
Tokio Marine Panel Windscreen Workshops
Zurich Roadside Assistance Call Center
Toll Free : 1 300 88 6222
Zurich Panel Workshops
Zurich Panel Windscreen Workshops
MEDICAL ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES
Medical / Hospital Insurance
Hospital Admission & Discharge Call Centre
(Helpline Daily 24 hours)
AXA Medical Assistance Helpline
Fixed Line : +603-7843 9459
Toll Free : 1 300 88 9979.
Lonpac Medical Assistance Helpline
Fixed Line : +603-7965 3882.
The Pacific Insurance Medical Assist Call Center
Fixed Line : +603-7628 3992,
Fixed Line : +603-7965 5660.
Toll Free : 1 800 88 1311 (Life)
Toll Free : 1 800 88 1138 (Non Life)
Fixed Line : +603-7954 4629 (Life)
MSIG Medical Assistance Call Center
Zurich Medical Assistance Call Center
Toll Free : 1 300 80 0020
Fixed Line : +603-7803 2003
AIA Medical Assistance Call Center
Toll Free : 1 300 88 1899
TRAVEL ASSISTANCE SERVICES
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES
Travel Insurance
Worldwide Assistance Call Centre
(Helpline Daily 24 hours)
Etiqa Takaful Travel Worldwide Assistance Helpline
Fixed Line : +603 2161 0270
AXA Travel Worldwide Assistance Helpline
Fixed Line : +603 2142 0399
Lonpac Travel Worldwide Assistance Helpline
Fixed Line : +603 2711 8299
AIG Travel Guard Worldwide Helpline
Fixed Line : +603 2772 5600
Allianz Travel Worldwide Assistance Helpline
Fixed Line : +603 7628 3919,
Fixed Line : +603-7965 3919.
MSIG Travel Worldwide Assistance Helpline
Fixed Line : +603-7965 3930
EMERGENCY EVACUATION MEDICAL ASSISTANCE
HELPLINE INFORMATION
FROM MALAYSIA INSURANCE COMPANIES
Emergency Evacuation& Repatriation Services
Medical Assistance Call Centre
AIG Worldwide Medical Assistance Call Centre
Fixed Line : +603-2772 5600
Zurich Worldwide Medical Assistance Call Centre
Fixed Line : +603-7956 1233
24 hours Claims Service

For Hospital Admission & Discharge and Travel Insurance.
Reporting A Claim / Notification

ACPG Insurance Claim Support Information
ACPG Claim Support Line (Office hours)
+ 603 - 9286 3323.
ACPG 24 hours Claim Notification
SMS, Whatsapps, Viber, Wechat, Line.
+ 6011 - 1223 9838
ACPG Claim Fax services (Office Hours)
+ 603 - 9282 3232
ACPG Claim Email Support/enquiry
ACPG Claim Skype Account :
acpg.insurance (service@acpgconsultant.com).
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Malaysia Insurance Services

Bank Transfer / IBG
ACPG Management Sdn Bhd
PBB-3985174034
Insurer Bank Account Number
AIG MALAYSIA INSURANCE BERHAD :
HSBC-3012-9587-9101
AXA AFFIN GENERAL INSURANCE BERHAD :
MBB-5141-0520-6919
Affin-1000-2000-9871
LONPAC INSURANCE BHD :
CIMB-9899-000-0003-71
MSIG INSURANCE (MALAYSIA) BHD :
MBB-5140-1127-9262
THE PACIFIC INSURANCE BERHAD :
MBB-5143-5681-4875
NCD Online Check (ISM)
What is No Claim Discount (NCD)?
The No Claim Discount (NCD) is a reward scheme
received by motor policy holders for not making a claim during the preceding 12
months.
How much of No Claim Discount (NCD)
am I entitled to?
Consumers are eligible for NCD
ranging from 0% to 55% of the premium payable depending on the type of vehicle,
coverage and number of years claim not intimated. For a private car, the scale
of NCD ranges from 0% to 55% as provided in the policy/certificate whereas for
motorcycles and commercial vehicles, it ranges from 0% to 25%.
Malaysia Car Info

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out the current insurer for your vehicle, type of coverage, policy period and
policy number by entering your details
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