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Toll Free : 1 800 88 1138 (Non Life)
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What is No Claim Discount (NCD)?
The No Claim Discount (NCD) is a reward scheme received by motor policy holders for not making a claim during the preceding 12 months.
How much of No Claim Discount (NCD) am I entitled to?
Consumers are eligible for NCD ranging from 0% to 55% of the premium payable depending on the type of vehicle, coverage and number of years claim not intimated. For a private car, the scale of NCD ranges from 0% to 55% as provided in the policy/certificate whereas for motorcycles and commercial vehicles, it ranges from 0% to 25%.
Find out the current insurer for your vehicle, type of coverage, policy period and policy number by entering your details
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AIG Motor Insurance vehicle repairs at AIG Malaysia panel workshop
AIG Malaysia Car Insurance
Life has plenty of journeys. Keep those journeys going with AIG Car Insurance - awarded Malaysia's "Motor Claims Insurer of the Year”.
We provide comprehensive protection for you and your car, covering you against damage to your own vehicle due to accident, fire and theft.
We also cover your liabilities to other parties such as damage, injury or death to the other party and their vehicle.
AIG Car Insurance most popular features include
Award Winning Claims Services*Fastest claims turnaround time
1 Year Warranty on repairs done at our panel workshop
Road Assistance Service
24 Hours, 7 Days To find out more, kindly call our Contact Centre 1800 88 8811
Instant Renewal/Transfer Online
Instant update of JPJ status & road tax renewal service included
* AIG Malaysia is awarded "Best Automotive Claims Management Service” by Malaysia’s Motordata Research Consortium (MRC)
Now with Road Assistance Service
With every Comprehensive Car Insurance coverage purchased, you'll be entitled for road assistance. We'll help solve your vehicle inconveniences during your car breakdown including:
Change of Punctured Tyre
Change of Battery
To find out more, kindly call our Contact Centre: 1800 88 8811
AIG Car Insurance Policy Benefits
Vehicle damage due to accident
If your vehicle is damaged after an accident, just bring it in for repairs to our panel workshop and we will take care of the bills. Our dedicated auto claim specialists will liaise with the workshop on accident-related repair costs.
Coverage for vehicle fire & theft
We'll reimburse you the market value/agreed value* of your car, in the event of theft or total loss caused by fire. Just make sure you lodge a police report immediately.
*If your vehicle is covered with an agreed value policy.
Privileges at our panel repair workshop
For your vehicle repairs at our panel workshop, you'll be entitled to enjoy 1 year warranty on all repairs done.
Customisable add-on coverage
We offer a selection of add-on coverage, which suits you and your vehicle while on the road. For an extra premium, you can choose to extend selected coverage such as windscreen, passenger protection plan, special perils (in case of flood or natural events) or accident guard.
Full payout on total car damage
If your vehicle is covered with an agreed value1 policy with us, you'll get the full pay-out on total car damage. It's always recommended to get covered with us on agreed value1 policy.
1 Initial agreed insured value instead of the depreciating market value of your car
Road Assistance Service
With every Comprehensive Car Insurance coverage, you'll be entitled for road assistance, offering services such as change of punctured tyre, battery, towing service, accident assistance, out of petrol and more.
If you face difficulty renewing online, just email us at firstname.lastname@example.org or whatsapp message to our Whatsapp Team 011-12239838 for assistance.
AIG Motor Insurance Policy FAQ
Q.What is AIG Car Insurance Policy about
A.This policy provides insurance against damage to your own vehicle and/or your liabilities to other parties as a result of a motor accident depending on type of cover you selected.
Q.What are the AIG Motor Insurance Policy covers/benefits provided?
A.a) Comprehensive Cover - accidental or fire damage to your vehicle or theft of your vehicle.
b) Third Party Fire & Theft – cover your liability towards third party as a result of motor accident and damage/loss of your vehicle due to fire and/or theft.
c) Third Party Cover – it will cover:
• Death or third party bodily injury; and
• Third party property loss or damage.
Optional add-on benefits available with Comprehensive Cover that you may wish to purchase by paying additional premium:
• Windscreen damage
• Riot Strike & Civil Commotion
• Passenger liability cover
• Damage arising from flood and landslide
• Cash compensation if your vehicle is declared total loss or damage due to flood
• Transportation Fare
• Vehicle Break-in
• Key Replacement
• Car Loan Support
• Tyres and Rims Repair/Replacement
The above optional benefits are for Private Car only. There are separate extras for Commercial Vehicles.
Duration of cover is for one year. You need to renew the insurance annually. It is advisable that the period of insurance must tally with the road tax. To check your car insurance expiry date, please visit JPJ.
We also provide 24 hours, 7 days Road Assistance Service for all Comprehensive Car Insurance policies.
Q.How much premium do I have to pay?
A.With the phased motor liberalization, the premium you may need to pay is based on the risk factors such as your age, gender, your vehicle age, make and model, cubic capacity, sum insured, location of your vehicle mostly used and any other factors that may applicable at time of cover issuance.
Q.Can I Cancel my AIG Motor Insurance Policy?
A.You may cancel your policy at any time by giving written notice to us. Upon cancellation, you are entitled to a refund of the premium, provided that we have not paid a claim against your policy. A minimum premium of RM50 will be retained and the balance calculated on short-period rates or prorate, depending on whether yours is a first year or a renewal policy with us.
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